In an increasingly digital world, community clubs must continually reinvent themselves to stay relevant and attract new and engaged members. It’s no longer sufficient to put up flyers and post bulletin boards to advertise to potential new club members. An alternative has been discovered for community clubs: by meeting people where they are already at; on their smartphones. Utilizing the huge popularity of WhatsApp (Page) and Telegram (Chinese groups), clubs are enjoying an era of growth and engagement they weren’t so sure were possible in the past.
The Power of Targeted Digital Outreach
The fundamental change in how clubs recruit is to move from a broadcasting approach to a community building approach. Not only are clubs now making the transition from just asking people to come to meetings to creating dynamic and interactive spaces online. A dedicated WhatsApp Page can be a great place for interested parties to look for answers. Like a “live brochure, ” a WhatsApp Page is a “living brochure” that provides venues for posting missions, highlights for an event with rich media and provides direct access into the main group chat. This low commitment, information-rich approach is far less intimidating to prospective members than a room filled with strangers.
Similar considerations apply to clubs that want to bring in members of a Mandarin or Cantonese speaking community. As with all good platforms, you can’t rule out the ability to create a Telegram Chinese channel if you want to be truly inclusive. On the one hand, we can see how Telegram helps clubs large groups to manage but also also providing an effective way to transfer files and a well-designed channel for broadcast -style announcements.
Why WhatsApp Page and Telegram Chinese Are So Effective
It’s not coincidence that these social media platforms have proven to be so popular. They have special features that they really serve club managers and their prospective members well. A clean, well maintained WhatsApp Page gives an impression of legitimacy and permanences an easily digestible link that you can put in email signatures, in your social media profile and even print a QR code on a physical poster. When somebody visits a club in person or through a local event they can immediately access that club’s WhatsApp Page, find out more about the community and decide to join the discussion that day and right there.
For clubs with a more niche or international focus, the value of having a Telegram Chinese group should not be understated. For example, if your club is dedicated to Chinese literature, a club that does martial arts or a cultural exchange society can use a Telegram Chinese channel to send articles, videos, event information, etc. in the language that this type of group likes to be communicated with, that leads to a deeper connection, and more importantly reduces the risk of information being lost due to the translation process. In addition, you could have several groups: one main group in English and one Telegram Chinese group for specific discussion groups is a much more organized form of community.
Real-World Strategies for Implementation
So how exactly is this strategy effective? The first step is to set up a real WhatsApp Page. As it should be professionally designed with a well-designed logo, a clearly descriptive description and a regular flow of updates, include photos of the events (in the past), polls on the frequency of interest in future activities and links to relevant news. It’s all about the ability to set up the WhatsApp Page as an energetic and memorable presentation of what it’s like to be part of the club.
At the same time, for clubs in diverse regions, it’s still important to develop a Telegram Chinese channel. Promote the channel on existing Chinese community networks, as well as in the main club’s WhatsApp Page. Designate a bi-lingual moderator to moderate the Telegram Chinese channel so that communication is clear and that members of the club feel heard and valued. You may wish to develop content in this channel either on your own (i. e. share event information with specific Chinese community instructions), or on topics of particular interest to that community. Still, if a dedicated Telegram Chinese group is growing, it often represents to the larger club that you want to make it a priority to include everyone.
The Result: Stronger, More Vibrant Communities
The biggest benefit of having a WhatsApp Page and Telegram Chinese channels is also the development of a more solid and connected club. There are no more members (who are completely outsiders) at the beginning who only join by online networking, learning the names of those in charge, and understanding how the club functions. This dramatically reduces the friction of joining, and the sense of belonging goes from the moment they follow the WhatsApp Page to the moment they join the Telegram Chinese chat.
In this digital first approach, the club is no longer just a regular physical meeting — it’s also the living community of those who join. Talks that start online become in-person meetings and friends you meet at one of the meetings last long after have gone on to flourish in the group chats. By actively applying to social media platforms a WhatsApp Page for broad reaching and a Telegram Chinese group for targeted, inclusive engagement clubs are not only surviving digitally, but they’re flourishing, building more talented and passionate members than ever before.
